{"id":18062,"date":"2023-09-21T13:31:49","date_gmt":"2023-09-21T11:31:49","guid":{"rendered":"https:\/\/www.k-fastigheter.se\/?page_id=18062"},"modified":"2025-08-15T09:34:04","modified_gmt":"2025-08-15T07:34:04","slug":"maintenance-request","status":"publish","type":"page","link":"https:\/\/www.k-fastigheter.se\/en\/maintenance-request\/","title":{"rendered":"Maintenance request"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:35vw;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient has-kfast-hero-gradient-background\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1001\" src=\"https:\/\/www.k-fastigheter.se\/app\/uploads\/2023\/09\/dsc5195-jpg-webp.webp\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"\" data-object-fit=\"cover\" data-object-position=\"42% 69%\" style=\"object-position:42% 69%;\" srcset=\"https:\/\/www.k-fastigheter.se\/app\/uploads\/2023\/09\/dsc5195-jpg-webp.webp 1500w, https:\/\/www.k-fastigheter.se\/app\/uploads\/2023\/09\/dsc5195-jpg-webp-300x200.webp 300w, https:\/\/www.k-fastigheter.se\/app\/uploads\/2023\/09\/dsc5195-jpg-webp-1024x683.webp 1024w, https:\/\/www.k-fastigheter.se\/app\/uploads\/2023\/09\/dsc5195-jpg-webp-768x513.webp 768w, https:\/\/www.k-fastigheter.se\/app\/uploads\/2023\/09\/dsc5195-jpg-webp-640x427.webp 640w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-left has-accent-2-color has-text-color has-link-color wp-elements-ad4fca9a7bdb00bf5c3ef9dcfe49253a\">DON\u2019T WORRY,\u2028WE GOT IT<\/h1>\n\n\n\n<p class=\"has-text-align-left has-medium-font-size\"><strong><em>On this page we\u2019ve put together some information on the most common faults that can occur in an apartment, along with simple solutions and answers.<\/em><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\">Maintenance request<\/h2>\n\n\n\n<p><strong>About maintenance request:<\/strong><br>If you need to make a maintenance request, please contact our customer service, open weekdays between 8 a.m \u2014 5 p.m on:&nbsp;<a href=\"tel:+4610-330 00 69\">+46 10-330 00 69<\/a><br><br>Are you unsure if the problem you discovered should be reported as a fault, please read more on our <a href=\"https:\/\/k-fastigheter2023.local\/en\/fault-reports\/faq\/\">FAQ<\/a>.<\/p>\n\n\n\n<p><strong>Do-It-Yourself Guide<br><\/strong><a href=\"https:\/\/k-fastigheter2023.local\/en\/fault-reports\/do-it-yourself\/\">Here<\/a> we have collected guides to help you fix minor issues on your own.<\/p>\n\n\n\n<p><strong>Digital maintenance request<br><\/strong>The easiest way to report a fault is via <a href=\"https:\/\/k-fastigheter-arena.vitec.net\/\">my pages<\/a>. You maintenance request will be handled by your property manager and feedback will take place within 48 hours.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group has-white-color has-secondary-background-color has-text-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">WHAT IS AN EMERGENCY?<\/h2>\n\n\n\n<p>USE THE ON-CALL NUMBER IF:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You\u2019ve discovered a water leak or have no water. (if you have a leaking faucet, it will be handled during regular business hours)<\/li>\n\n\n\n<li>If your home is without power<\/li>\n\n\n\n<li>Refrigerator \/ Freezer \/ Stove has stopped working<\/li>\n\n\n\n<li>Stop in the toilet<\/li>\n\n\n\n<li>Disturbance report<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Emergency number for those who live in:<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-6056aaf6 wp-block-group-is-layout-grid\">\n<p class=\"wp-container-content-4471a044\"><strong>Ale<br><\/strong>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Jourcenter at phone number <a href=\"http:\/\/+46 761-75 10 00\">+46 761-75 10 00<\/a>.<\/p>\n\n\n\n<p><strong>G\u00e4vle<br><\/strong>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends. For G\u00e4vle S\u00e4tra (Kn\u00e4rotsv\u00e4gen), contact HSB at phone number\u00a0<a href=\"tel:+4610-303 23 00\">+46 10-303 23 00<\/a>.\u00a0<br>For Kv. Fredriksskans (Grepv\u00e4gen) and <br>Kv. Alderholmen contact Fastighetssnabben at phone number <a href=\"tel:+46771-90 80 00\">+46 771-90 80 00.<\/a><\/p>\n\n\n\n<p><strong>G\u00f6teborg<br><\/strong>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Securitas <a href=\"tel:+4610-470 53 00\">+46 10-470 53 00<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Helsingborg<br><\/strong>The properties in Helsingborg have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>H\u00e4ssleholm<br><\/strong>The properties in H\u00e4ssleholm have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>H\u00f6gan\u00e4s<br><\/strong>The properties in H\u00f6gan\u00e4s have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>H\u00f6\u00f6r<br><\/strong>The properties in H\u00f6\u00f6r have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>Kristianstad<br><\/strong>The properties in Kristianstad have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>K\u00e4vlinge<br><\/strong>The properties in K\u00e4vlinge have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Landskrona<br><\/strong>The properties in Landskrona have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>Limhamn<br><\/strong>The properties in Limhamn have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>Malm\u00f6<br><\/strong>The properties in Malm\u00f6 have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Nyk\u00f6ping<br><\/strong>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Fastighetssnabben at phone number&nbsp;<a href=\"tel:+46771-90 80 00\">+46 771-90 80 00<\/a><\/p>\n\n\n\n<p><strong>Osby<br><\/strong>The properties in Osby have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Storvreta\/Uppsala<br><\/strong>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Fastighetssnabben at phone number&nbsp;<a href=\"tel:+46771-90 80 00\">+46 771-90 80 00<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Str\u00e4ngn\u00e4s<\/strong><br>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Securitas at phone number&nbsp;<a href=\"tel:+4610-470 55 39\">+46 10-470 55 39<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Surte<br><\/strong>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to G\u00f6teborgs El- &amp; R\u00f6rjour at phone number <a href=\"http:\/\/+46 31-500 120\">+46 31-500 120<\/a>.<\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>Viken<br><\/strong>The properties in Viken have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p class=\"wp-container-content-4471a044\"><strong>V\u00e4nersborg<\/strong><br>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Spikbussen Fastighetsjour at phone number&nbsp;<a href=\"tel:+46520-330 14\">+46 520-330 14<\/a><\/p>\n\n\n\n<p><strong>V\u00e4xj\u00f6<br><\/strong>The properties in V\u00e4xj\u00f6 have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>V\u00e4ster\u00e5s<\/strong><br>Use the emergency number if the fault needs to be rectified urgently and cannot wait until the next day. You can make an urgent fault report between 5 p.m and 8 p.m on weekdays as well as 24\/7 on weekends to Fastighetssnabben at phone number&nbsp;<a href=\"tel:+4610-303 27 00\">+46 <strong>771-90 80 00<\/strong><\/a><\/p>\n\n\n\n<p><strong>\u00c5hus<br><\/strong>The properties in \u00c5hus have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n\n\n\n<p><strong>\u00c4lmhult<br><\/strong>The properties in \u00c4lmhult have been sold to Brinova. If you live in one of these properties, please contact Brinova <a href=\"https:\/\/www.brinova.se\/\">https:\/\/www.brinova.se\/<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:700px\">\n<div class=\"wp-block-group has-white-color has-primary-background-color has-text-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Maintenance request<\/h2>\n\n\n\n<p>If an error has occurred in your home, you can easily report this through our digital maintenance request. Your maintenance request is received by the responsible property manager and feedback is received within 48 hours.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/k-fastigheter-arena.vitec.net\/\">Digital Maintenance request<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Maintenance request About maintenance request:If you need to make a maintenance request, please contact our customer service, open weekdays between 8 a.m \u2014 5 p.m on:&nbsp;+46 10-330 00 69 Are you unsure if the problem you discovered should be reported as a fault, please read more on our FAQ. Do-It-Yourself GuideHere we have collected guides [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5891,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_eb_attr":"","inline_featured_image":false,"footnotes":""},"class_list":["post-18062","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maintenance request - K-Fastigheter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.k-fastigheter.se\/en\/maintenance-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance request - K-Fastigheter\" \/>\n<meta property=\"og:description\" content=\"Maintenance request About maintenance request:If you need to make a maintenance request, please contact our customer service, open weekdays between 8 a.m \u2014 5 p.m on:&nbsp;+46 10-330 00 69 Are you unsure if the problem you discovered should be reported as a fault, please read more on our FAQ. 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